This section provides a guide on how to modify controls available when sending an SAR notification on the Compliance Planet, with step-by-step instructions and pictures (see section 6.2.2 for sending an STR report).
These controls include; Branch Name and Sol Id, Account Number, Customer’s Former Name, Customer’s Former DOB, Other Details, Customer’s New Name, Reason for filing SAR, Customer’s New Dob etc.
- This section provides the opportunity to edit what the person(s) involved in the process of sending an SAR notification will see. The modification available includes
- Activating or deactivating a control
- Setting the requirement of the control i.e. if it’s compulsory or not
- Tool tip description i.e. the extra guide or note to be displayed when the mouse cursor is on a particular control.
- Tool tip activation i.e. activating or deactivating the tool tip option.
- Visibility i.e. setting those that can see any of these commands.
NOTE; Only person(s) profiled as deputy supreme admin can carry out these operations
STEP 1: From the main dashboard, click ‘CONTROL PANEL’ on the planet’s dashboard as in fig 24.1a below
(fig 24.1a)
STEP 2: Click on ‘SAR N. CONTROLS’ on the left hand side menu. See this in fig. 24.1b below.
(Fig 24.1b)
Clicking on ‘SAR N. CONTROLS’ will display a page showing a list of all SAR notification controls and their status, requirement, tooltip description, tooltip activation and visibility. See fig. 24.1c below for an example.
(fig 24.1c)
STEP 3: Click onthe ‘edit’ button on the action row as in fig. 24.1d below
(Fig 24.1d)
Clicking on the edit button will display a ‘Notification HTML Control’ console See fig. 24.1e below for an example.
(fig 24.1e)
STEP 4: Click on ‘control description’ text box to edit the description for that particular control. See an example in fig. 24.1f below
(Fig 24.1f)
STEP 5: Click on ‘control tool tip description’ textbox to add or edit tool tip description for that particular control. See an example in fig. 24.1g below
(Fig 24.1g)
STEP 6: Click on ‘CONTROL ACTIVATED’ checkbox as in fig. 24.1h below to activate the control, note that unchecking this checkbox will deactivate the control and make it unavailable in the SAR notification console.
(Fig 24.1h)
STEP 7: Click ‘CONTROL IS REQUIRED’ checkbox as in fig. 24.1i below to set the control as compulsory, note that checking this option means that the person sending the SAR notification will not be able to send a notification if that field is not filled.
(Fig 24.1i)
STEP 8: Click on ‘CONTROL TOOLTIP ACTIVATED’ checkbox as in fig. 24.1j below to activate the tooltip option for that particular control, note that unchecking this checkbox will deactivate the tool tip feature for that control and make it unavailable in the SAR notification.
(Fig 24.1j)
STEP 9: Click on ‘CONTROL VISIBILITY’ to select those that can see the control i.e. you can make the field visible to compliance team members only, non-compliance team members only, or all bank staffs. See an example in fig. 24.1k below
(Fig 24.1k)
STEP 10: Click on ‘SAVE’ button as in in fig. 24.1l below to save the changes.
(Fig 24.1l)
Clicking on the save button will display a console as in Fig 24.1m below. Click on ‘CONFIRM’ to save the changes or cancel to discontinue action.
(Fig 24.1m)
When the changes are saved, a notification will be displayed at the top of the page as in fig. 24.1n below.
(Fig 24.1n)
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