How to Carry out Fraud Case Manager Operations on Digital Financial Crimes Surveillance in Compliance Planet Anti Money Laundering/Core Banking Finance Software

This section provides a guide on how to perform fraud case manager operations on the Compliance Planet Anti-Money Laundering/Core Banking Finance Software, complete with step-by-step instructions and illustrations.

STEP 1: From the app dashboard, click “DIGITAL FINANCIAL CRIMES SURVEILLANCE” as shown below.

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STEP 2: From the left-hand side menu, click on “Fraud Case Manager as shown below.

The above action will show the drop-down below.

Entries: Click on the “Entries” drop-down to choose how many case entries you want displayed per page.

View Type: Click on the “View Type” drop-down to filter and select either Pending Revision, Revised, Pending Supervision, or Supervised.

Lien Status: Click on the “Lien” drop-down to filter and select either active or inactive lien.

PND Status: Click on the “PND” drop-down to filter and select either active or inactive PND.

Start Date & End Date: Use the “Start Date” and “End Date” fields to filter cases based on a selected time range.
Search: Click on the “Search” box and enter keywords to quickly find specific cases.

Export to Excel: Click on “Export to Excel” to download cases in Excel format.
View: Click on “View” to view cases.

Action Center: Click on the “Action Center” drop-down to perform quick actions on Lien Selected transactions, Place Selected Accounts on PND, or Review Selected Accounts.

Lien Selected transactions: Click on “Lien Selected Transactions” to place a hold on the selected transactions.
Place Selected Accounts on PND: Click on “Place Selected Accounts on PND” to restrict all debit transactions from the selected accounts.
Review Selected Accounts
: Click on “Review Selected Accounts” to flag the selected accounts for further review.

These actions will redirect you to the review portal, where you’ll be required to enter a review note explaining the reason for the selected action.

Click on “Proceed” to continue the process.
Click on “Dismiss” to stop the process.

Clicking on Proceed will take you to the confirmation console.

Click on “Confirm” to save the process.

For further enquiries: 
Tel: +234(0) 816 555 9818
Email: solutions@efuelite.com 
Web: http://solutions.efuelite.com

How to Carry out Lien/PND Case Manager Operations on Digital Financial Crimes Surveillance in Compliance Planet Anti Money Laundering/Core Banking Finance Software

This section provides a guide on how to use the Lien and PND Case Manager feature on the Compliance Planet Anti-Money Laundering/Core Banking Finance Software, complete with step-by-step instructions and illustrations.

STEP 1: From the app dashboard, click “DIGITAL FINANCIAL CRIMES SURVEILLANCE” as shown below.

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STEP 2: From the left-hand side menu, click on “Lien/PND Case Manager” and the drop-down will be seen as shown below.

Entries: Click on the “Entries” drop-down to choose how many case entries you want displayed per page.

Lien Status: Click on the “Lien” drop-down to filter and select either active or inactive lien.

PND Status: Click on the “PND” drop-down to filter and select either active or inactive PND.

Start Date & End Date: Use the “Start Date” and “End Date” fields to filter cases based on a selected time range.
Search: Click on the “Search” box and enter keywords to quickly find specific cases.

Export to Excel: Click on “Export to Excel” to download cases in Excel format.
View: Click on “View” to view cases.

Action Center: Click on the “Action Center” drop-down to perform quick actions on Lien Selected transactions, Place Selected Accounts on PND, Lift Lien on Selected Transactions, or Lift PND on Selected Accounts.

Lien Selected transactions: Click on “Lien Selected Transactions” to place a hold on the selected transactions.
Place Selected Accounts on PND: Click on “Place Selected Accounts on PND” to restrict all debit transactions from the selected accounts.
Lift Lien on Selected Transactions:
Click on “Lift Lien on Selected Transactions” to remove the lien placed on the selected transactions.
Lift PND on Selected Accounts: Click on “Lift PND on Selected Accounts” to remove the PND (Post No Debit) restriction from the selected accounts.

These actions will redirect you to the review portal, where you’ll be required to enter a review note explaining the reason for the selected action.

Click on “Proceed” to continue the process.
Click on “Dismiss” to stop the process.

Clicking on Proceed will take you to the confirmation console.

Click on “Confirm” to save all processes.

For further enquiries: 
Tel: +234(0) 816 555 9818
Email: solutions@efuelite.com 
Web: http://solutions.efuelite.com

How to Carry out Watch Lists Operations on Digital Financial Crimes Surveillance In Compliance Planet Anti Money Laundering/Core Banking Finance Software

This section provides a guide on how to carry out Watch-Lists operations on the Compliance Planet Anti Money Laundering/Core Banking Finance Software, with step-by-step instructions and pictures.

STEP 1: From the app dashboard, click “DIGITAL FINANCIAL CRIMES SURVEILLANCE” as in Fig 2a below.

FIG 2a

STEP 2: From the left-hand side menu, click “Watch List” as in Fig 2b below to display “New Watch List” and ” Watch Lists”.

FIG 2b

STEP 3: Click on the “Watch Lists” as in Fig 2c below, this displays entries (number of data per page), view type (active or inactive watchlist), search (to search for specific watchlist), view (the display the searched watchlist), export to excel to view the watchlist in an Excel sheet.

FIG 2c

On the page, there is;

  1. Watch List ID: this column displays each created watchlist with their unique IDs.
  2. Name: the name of the watchlist created.
  3. Currency: this column displays the currency type for the created watchlist.
  4. Status: this shows the status of the watchlist whether active or inactive.
  5. Total Accounts: this shows the total number of account(s) in each watchlist.
  6. Active Accounts: this shows the total number of account(s) that are active in the watchlist created.
  7. Total Rules: this shows the total number of TM policy rule(s) that the watchlist is existing.

STEP 4: Click on “Details” as in Fig 2d below, this displays detailed information of the selected watchlist. The ID, watchlist Name, Description, Currency, Surveillance rule(s) where is watchlist has been categorized, Status of the watchlist, Date the watchlist was created, and personnel that created it.

FIG 2c

The table in the watchlist displays the customer’s account number, name, BVN, type, branch, watchlist status, account opened date, account closed date (if the account is closed), and the email of the personnel that created the watchlist.

To do a bulk upload of new accounts, deactivate account(s), reactivate account(s), and delete account(s). This can be done using the “Action Center” option as in Fig 2d below.

FIG 2d

For bulk uploading of new account(s) operations, click “Upload New Accounts”, as shown in Fig. 2e below. This displays a drop-down to select a file (an already prepared Excel file with the first column of the Excel file containing the account number(s) of customers and a heading for the column “Account Numbers”). Then, click “Upload Accounts” to upload the selected Excel file. This will automatically bulk upload the accounts searching through the solution, bringing all the data related to the account number.

Additionally, an Excel file will be downloaded along with the bulk upload, allowing you to view the status of each account that has been uploaded.

FIG 2e

Account(s) can be deactivated, reactivated, or deleted from a watchlist by selecting them and clicking the option that needs to be carried out in the Action Center, as in Fig. 2f below.

FIG 2f

To make changes to a watchlist’s information, the “Edit” button can be selected as in Fig. 2g below.

For further enquiries: 
Tel: +234(0) 816 555 9818
Email: solutions@efuelite.com 
Web: http://solutions.efuelite.com